Wednesday, January 28, 2009


I am thrilled at this announcement from Serotek that they will be eliminating all their SMAs (Software Maintanence Agreements). This is the sort of innovation I have come to expect from Serotek, but even so I am always stunned anew when they once again blow my expatations out of the water.

For my birthday I got a netbook from my wife (the most beautiful woman on the earth) and the System Access Atom Edition from my friend Jenn to go with it. I cannot express how pleased I am at the responsiveness of SA and how pleased I am to know that when it comes time to switch all my boxes over to SA the transision will be an easy one. With Ellequence no longer being supported I see JAWS losing a HUGE part of its market share, as it is only Ellequence that has me currently useing JAWS 10 on my primary machine. Without that advantage I see absolutely no reason to give JAWS any marks above SA, nor Window-Eyes for that matter. I see the innovation for which Serotek is so properly known carrying it, and System Access, far beyond its current market share, even with the government slops being thrown at Freedom Scientific. When customers begin to see that quality and affordability are both available with System Access and that going with JAWS or Window-Eyes offers no real advantage and less customer service and affordability, it will be time for the folks at FS to prepare for a downhill ride. This has been long in coming, as on the whole the majority of AT companies can hardly be called innovative- hence why Serotek is so refreshing.

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