Exciting calls, a long weekend, and spam

The more time I spend at my job the more convinced I am that most people in this great country of our are absolute nutbars. I begin to think a book of humor on some of the calls I have received after working for seven months for my current employer would be a good money making venture.

A freind sent me the below, which I simply have to share.

For all of you out there who've had to deal with an irate customer, this one is for you. It's a classic! In tribute to those 'special' customers we all
love! 

An award should go to the United Airlines gate agent in Denver for being smart and funny, and making her point, when confronted with a passenger who probably
deserved to fly as cargo. 

A crowded United flight was canceled. A single agent was rebooking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way
to the desk. He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it has to be FIRST CLASS." The agent replied, "I'm sorry
sir. I'll be happy to try to help you, but I've got to help these folks first, and I'm sure we'll be able to work something out." The passenger was unimpressed.
He asked loudly, so that the passengers behind him could hear, "Do you have any idea who I am?" 

Without hesitating, the gate agent smiled and grabbed her public address microphone. "May I have your attention please?" she began, her voice bellowing
throughout the terminal. "We have a passenger here at the gate WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to the
gate." 

With the folks behind him in line laughing hysterically, the man glared at the United agent, gritted his teeth and swore, F*** you!" 

Without flinching, she smiled and said, "I'm sorry, sir, but you'll have to stand in line for that, too."

As for life things go fairly well. Trying to maintain a good social life and not let work consume my soul. Recently bought Slice by Five for Fighting from www.amazon.com. This is an excellent album and I would recommemd it to everyone. Apart from that planning on a few weeks of celebrating my birth- first here in Denver on the 22nd, and then the first weekend next month in Colorado Springs, and perhaps the weekend of President's Day as well. You know when it's my birth we're celebrating it's bound to be a party and a good one. :)